Executive Partnership
I deliver white-glove IT support for executives and high-impact teams—owning issues end-to-end with fast resolution, clear communication, and secure outcomes. I step in when the problem is complex, time sensitive, or visible, coordinating across Security, Applications, and Infrastructure to keep operations stable across HQ and field locations.
Experience Highlights
- Executive/VIP IT Support (L1–L3): White-glove support, escalations, and rapid incident ownership.
- M365 + Entra ID Operations: Identity alignment, access control, and collaboration platform reliability.
- Endpoint Engineering: Windows/macOS/iOS deployment, rebuilds, upgrades, and lifecycle management.
- Enterprise Migrations: Go-live readiness, security alignment, and stable transitions with minimal disruption.
- PowerShell Automation + SOPs: Repeatable workflows, operational consistency, documentation standards.
- Field Ops at Scale: Multi-site deployments and support across 100+ locations.
- Website Services: Professional sites + booking pages + hosting setup + analytics.
Projects & Case Studies
SFF Device Deployment
End-to-end rollout of Small Form Factor devices across 60+ clubs with standardized setup, monitoring, and QA.
Read case study →Blink → PureGym US Migration
Enterprise IT migration covering identity, devices, automation, security, and operational readiness.
Read case study →Mizuho Bank Deployment
NYC office launch including desktops, networking, VoIP, printers, and conference systems.
Read case study →Companies I’ve Supported
Organizations I’ve partnered with through onsite & remote IT support.
Contact
Email: malikelzarif@gmail.com
Location: NY / NJ
LinkedIn: linkedin.com/in/malik-elzarif
Resume: Download PDF